Privacy Notice

Most Recent Revision: July 19, 2026

Welcome to Ulmerixeno.

Protecting your personal information is important to us. This Privacy Policy explains how we collect, use, process, disclose, and safeguard your information when you visit our website, interact with our digital storefront, contact us, or make a purchase.

By accessing or using our website and services, you acknowledge the data practices described in this Privacy Policy.

1. Information We Collect

When you browse our website, place an order, subscribe to promotional communications, or contact our customer-support team, we may collect certain information from you.

Information You Provide

This information may include:

  • Full name.

  • Email address.

  • Telephone number.

  • Billing address.

  • Shipping address.

  • Payment and transaction information.

  • Order details and purchase history.

  • Product preferences.

  • Customer-service inquiries and communications.

  • Any other information you voluntarily provide.

Payment-card details may be collected and processed directly by third-party payment providers. We may not directly store complete payment-card information.

Automatically Collected Information

When you visit or interact with our website, our systems and service providers may automatically collect technical, device, and usage information, including:

  • IP address.

  • Browser type and version.

  • Device type and operating system.

  • Device identifiers.

  • Pages viewed.

  • Navigation and browsing activity.

  • Referring and exit pages.

  • Session duration.

  • Approximate location derived from an IP address.

  • Log files.

  • Cookies.

  • Web beacons, pixels, and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to operate our business, provide our services, and improve your shopping experience.

We may use your information to:

  • Process, verify, fulfill, ship, and track orders.

  • Process payments and prevent unauthorized transactions.

  • Handle returns, refunds, replacements, and customer inquiries.

  • Communicate with you regarding your order or account.

  • Send transactional notifications and service updates.

  • Improve our website, products, services, and user experience.

  • Personalize website content and product recommendations.

  • Send promotional emails, text messages, or marketing communications where permitted.

  • Measure the performance of advertising and marketing campaigns.

  • Detect and prevent fraud, unauthorized access, security incidents, and misuse.

  • Maintain website security and operational integrity.

  • Enforce our policies and contractual rights.

  • Comply with applicable legal, regulatory, tax, accounting, and reporting obligations.

3. Cookies and Digital Tracking

Our website uses cookies and similar technologies to support essential website functions and improve your browsing experience.

These technologies may help us:

  • Keep products in your shopping cart.

  • Remember your preferences and regional settings.

  • Maintain login sessions where applicable.

  • Analyze website traffic and performance.

  • Understand customer behavior and interactions.

  • Measure advertising effectiveness.

  • Display personalized or relevant advertisements.

  • Detect fraud and protect website security.

  • Improve overall website functionality.

Essential cookies are necessary for the operation of certain website features.

Analytics, personalization, and advertising cookies may require your consent depending on your location and applicable law.

You may manage or disable cookies through your browser settings or any cookie-preference tool made available on our website. Limiting cookies may affect certain features or prevent parts of the website from functioning properly.

4. Disclosure to Third Parties

Ulmerixeno does not disclose personal information except as necessary for legitimate business operations, to provide our services, or as permitted or required by law.

We may share information with third parties such as:

  • Payment gateways, banks, and financial processors.

  • Warehouses, fulfillment providers, logistics companies, and shipping carriers.

  • E-commerce platform and website-hosting providers.

  • Customer-support and customer-relationship-management providers.

  • Email, SMS, and communication-service providers.

  • Advertising networks, social media platforms, and marketing partners.

  • Analytics, performance-measurement, and fraud-prevention providers.

  • Professional advisers, including accountants, auditors, insurers, and legal counsel.

  • Government, regulatory, judicial, or law-enforcement authorities when legally required.

These service providers may process personal information only as necessary to perform services for us, subject to their own contractual and legal obligations.

We may also disclose information:

  • To comply with a subpoena, court order, legal process, or regulatory request.

  • To enforce our agreements and protect our legal rights.

  • To investigate fraud, security threats, or unlawful conduct.

  • To protect the rights, property, or safety of Ulmerixeno, our customers, or others.

  • In connection with a merger, acquisition, financing, restructuring, sale of assets, or other business transaction.

We may use or disclose aggregated, anonymized, or non-identifiable information for analytics, reporting, research, and business improvement.

5. Advertising and Marketing

We may work with advertising and marketing partners that use cookies, pixels, device identifiers, or similar technologies to understand how visitors interact with our website and advertisements.

These partners may use information about your activity to:

  • Measure advertising performance.

  • Display advertisements that may be relevant to your interests.

  • Limit how often you see an advertisement.

  • Create audience segments.

  • Attribute purchases or website visits to advertising campaigns.

Depending on your jurisdiction, certain advertising activities may be considered the sale, sharing, or targeted use of personal information.

Where required by law, we will provide methods for you to manage your privacy choices or opt out of qualifying advertising activities.

6. Email and SMS Communications

Email Communications

If you subscribe to marketing emails or otherwise consent to receive promotional communications, Ulmerixeno may send you information regarding products, offers, promotions, and other updates.

You may unsubscribe at any time by selecting the “unsubscribe” or “opt-out” link included in our marketing emails.

You may continue to receive non-promotional communications necessary to complete transactions, provide customer service, or communicate important policy or security updates.

SMS Communications

If you voluntarily provide your telephone number and opt in to receive mobile communications, you may receive:

  • Order notifications.

  • Shipping and delivery updates.

  • Customer-support messages.

  • Promotional or marketing text messages where permitted.

Message and data rates may apply. Message frequency may vary.

You may opt out of promotional text messages at any time by replying STOP or by contacting our support team.

Consent to receive marketing text messages is not a condition of purchase.

7. Your Rights and Choices

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information.

  • Request restriction of certain processing activities.

  • Object to certain uses of your information.

  • Withdraw consent where processing is based on consent.

  • Opt out of marketing communications.

  • Opt out of certain targeted advertising, data sharing, or data-sale activities.

  • Request a portable copy of certain personal information.

  • Request information about how your information is collected, used, or disclosed.

  • Appeal certain decisions relating to a privacy request.

  • Submit a complaint to an applicable data-protection authority.

To submit a privacy request, please contact:

support@ulmerixeno.com

Your request should clearly describe the right you wish to exercise. We may need to verify your identity before completing the request.

Where legally permitted, an authorized agent may submit a request on your behalf. We may require evidence of the agent’s authority and may contact you directly to verify the request.

We will not unlawfully discriminate against you for exercising your privacy rights.

8. California Privacy Disclosures

California residents may have privacy rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and other applicable California laws.

Depending on the circumstances, these rights may include the right to request:

  • The categories of personal information we collect.

  • The specific pieces of personal information we maintain.

  • The sources from which personal information is collected.

  • The purposes for collecting, using, selling, or sharing information.

  • The categories of third parties to whom information is disclosed.

  • Correction of inaccurate personal information.

  • Deletion of eligible personal information.

  • A portable copy of eligible personal information.

  • The right to opt out of the sale or sharing of personal information.

  • The right to limit certain uses of sensitive personal information where applicable.

  • Protection against unlawful discrimination for exercising privacy rights.

To submit a California privacy request, contact:

support@ulmerixeno.com

Please use the subject line:

Attn: California Privacy Request

We may need to verify your identity and California residency before processing your request.

We do not knowingly sell or share the personal information of consumers under 16 years of age without legally required authorization.

9. Privacy Rights in Other Jurisdictions

Residents of certain jurisdictions, including the European Economic Area, the United Kingdom, Canada, Australia, and other regions, may have additional privacy rights under applicable laws.

Where relevant, the legal bases on which we process personal information may include:

  • Performance of a contract, such as processing and delivering an order.

  • Compliance with legal obligations.

  • Our legitimate business interests, provided those interests do not override your rights.

  • Your consent, where required.

  • Protection of vital interests.

  • Establishment, exercise, or defense of legal claims.

You may contact us to ask questions about the legal basis for a specific processing activity.

10. Protection of Minors

Our website and services are intended for a general adult audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

Individuals who have not reached the age of majority in their jurisdiction should use our website only with the involvement and permission of a parent or legal guardian.

If we learn that we have collected personal information from a child without legally required consent, we will take reasonable steps to delete the information.

Parents or legal guardians who believe that a minor has provided personal information may contact us at:

support@ulmerixeno.com

11. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

  • SSL or TLS encryption for website communications.

  • Secure third-party payment processing.

  • Access restrictions and authentication controls.

  • Internal data-handling and security procedures.

  • Fraud-detection tools.

  • System monitoring and operational safeguards.

  • Contractual requirements for relevant service providers.

However, no method of internet transmission, electronic storage, or digital security is completely secure.

Although we take reasonable measures to protect your information, we cannot guarantee absolute security against every possible cyber threat, system failure, or unauthorized act.

12. Third-Party Links and Services

Our website may contain links to websites, applications, social media platforms, payment services, or other resources operated by third parties.

Ulmerixeno and WOLY HongKong Limited do not control and are not responsible for the privacy practices, security procedures, data policies, availability, or content of third-party services.

When you leave our website or interact with a third-party service, that third party’s terms and privacy policy will apply.

We encourage you to review the applicable privacy policies before providing personal information to an external service.

13. International Data Transfers

Ulmerixeno operates internationally and works with service providers, fulfillment partners, and business partners located in different countries.

Your personal information may be transferred to, stored in, or processed in jurisdictions outside your country of residence, including:

  • Hong Kong.

  • The United States.

  • Canada.

  • The United Kingdom.

  • Countries within the European Economic Area.

  • Australia.

  • Other jurisdictions in which our service providers or fulfillment partners operate.

The privacy laws in these jurisdictions may differ from those in your country.

Where required, we use appropriate contractual, organizational, or legal safeguards designed to protect personal information transferred internationally.

By using our website and services, you acknowledge that your information may be processed in these locations, subject to applicable legal requirements.

14. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may depend on factors including:

  • Order processing and fulfillment.

  • Customer-service requirements.

  • Returns, refunds, and payment disputes.

  • Fraud prevention and security monitoring.

  • Legal, tax, accounting, and recordkeeping requirements.

  • Contractual obligations.

  • Enforcement of our policies and legal rights.

  • Resolution of disputes.

When personal information is no longer required, we will take reasonable steps to delete, anonymize, aggregate, or securely retain it in accordance with applicable laws and operational requirements.

15. Do Not Track and Global Privacy Control

Some web browsers provide “Do Not Track” signals. Because there is not currently a universally accepted standard governing such signals, our website may not respond to all Do Not Track requests.

Where legally required and technically supported, we may recognize browser-based privacy signals such as Global Privacy Control as a request to opt out of certain data-sale or data-sharing activities for the browser or device sending the signal.

16. Changes to This Privacy Policy

Ulmerixeno may update this Privacy Policy periodically to reflect changes in:

  • Our business operations.

  • Website functionality.

  • Service providers.

  • Data-processing practices.

  • Legal or regulatory obligations.

  • Security procedures.

The updated policy will be published on this page with a revised effective or revision date.

Where required by law, we may also provide additional notice of material changes.

Your continued use of our website after an updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy, subject to any consent requirements imposed by applicable law.